Find answers to our most commonly asked questions here.
Everyone in the general public can benefit from being trained in CPR, First Aid, and AED. Medical professionals may be required to be AHA certified by the institution they work for or school they are attending. Non-medical personnel often take courses to become more knowledgeable in CPR, AED’s, and First Aid. Everyone can be trained to learn how to save a life.
Please visit our course schedule to select the class and date of your choice. Once you have decided on the class and date you prefer, you will be directed to register for the course Full payment must be made in order for your seat to be guaranteed. Please feel free to register online or speak to a representative at 1-844-4CPR123.
American Heart Association certification cards are given immediately upon successful completion of course.
There are many websites and companies out there who offer CPR courses. Although those courses may indicate that they follow the American Heart Association (AHA) guidelines, they are very often not certified by the AHA. Companies and websites who offer low priced CPR cards ($19.95) are most likely not governed or monitored by the AHA. As an official AHA Training Center, we are consistently audited by the AHA to ensure our instructions and methods follow their strict guidelines. In addition, AHA certifications are widely accepted and requested by many hospitals across the nation. This is especially true if you are a healthcare professional. If you are in doubt, please consult your supervisor or crediting body for more information.
We only accept American Heart Association (AHA) certifications in accordance with AHA’s rules and regulations. Many outside courses are not regulated by a reputable medical body therefore AHA cannot ensure the quality of knowledge and material taught are up to standard with the leading advances in emergency cardiac science.
The American Heart Association (AHA) does not offer “instant” CPR cards because skill testing in person is the only way to ensure that you are actually able to perform the skills. Your AHA certificate will be issued immediately upon successful completion of the skills test. Please take caution that the AHA will NOT offer “instant” CPR cards. If you need an AHA card but is offered an “instant” one, please check the validity of the provider and the card before you purchase it.
Your American Heart Association certification card will be valid for 2 years. As a courtesy we will notify you via email before your certification expires.
We can replace your card for you if needed as long as you have taken the course with us. Replacement cards are $15 for BLS and Heartsavers and $20 for ACLS and PALS. You can either pick up your card at one of our offices or you can pay an additional $10 for priority mail shipping.
Yes, we do offer courses onsite at your location. Whether it is a medical office, corporate group, at home training, or more; we can design a training package specifically tailored for your needs. If you would like more information, please click here to send us an inquiry form or contact us at 1-844-4CPR123.
We are unable to provide childcare services and seats are limited, therefore we cannot allow any family or friend to stay with you during class.
It is important that we keep our facility clean for our students. Therefore, we do not allow food inside the classrooms. However, you may bring water inside the class but beverages such as coffee and soda are not allowed. A lunch break will be given if you are taking a full day course.
We allow cancellation but we do not offer any refund. A one-time reschedule without fee is allowed if we are notified at least 3 days in advanced to the class. Rescheduling requests made 1 to 2 days prior to the class will be subject to a rescheduling fee. Please read our full policy here before registration or contact us at 1-844-4CPR123 if you have any questions or concerns.
To be fair to others, we recommend you to arrive to class 15 minutes prior to the start of the course. If you are more than 15 minutes late for class, you will have to reschedule with a fee. Please visit our Policy page here to find more details on rescheduling your course.
Please make sure you bring your photo ID, book (if you have one), and writing equipment to class. For more information on the book that is required, please read the “required book” section for the class you are taking in the class schedule page.
At CPR123, we are committed to protecting our customer’s privacy. We do not sell, trade or share your personal information with anyone. We take your privacy very seriously and will always honor the trust that you place in us.
We have a strict rescheduling policy but we do take sickness and emergencies into consideration. If you are able to present us with legal and verifiable documentation, you may be eligible to reschedule the class.
You should wear comfortable clothing to class.
All AHA courses have online versions. You will obtain the same AHA certification whether it is an in-class course or online course. Online courses are divided into three parts. Part one is an online learning module and written examination in which you must complete on your own. Part two and three requires you to come to our Training Center to perform a skills test. You will receive your certification immediately upon successful completion.
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